Findsy terms and conditions
1. Definitions
Last updated: June 2026
Chamber of Commerce no.: 97214639
VAT number: NL867954036B01
Email: info@findsy-app.com
Address: Herengracht 320, 1016 CE Amsterdam, the Netherlands
In these terms:
- Findsy / we: the provider of the platform.
- Platform: Findsy's website, web app and mobile application.
- User / you: any natural or legal person using the platform.
- Listing: a property advertisement or property information shown via the platform.
- Source: an external website, agent, landlord, portal or other third party from which data may be displayed via the platform.
- Third party: any party that is not a party to these terms, including sources, landlords, agents and other providers.
2. Applicability
These terms apply to all use of the platform, including creating an account, using free functionality and taking out a paid subscription.
By using the platform or creating an account you agree to these terms. If you do not agree, do not use the platform.
Where mandatory consumer law applies and may not be derogated from, that law prevails over these terms.
3. Findsy services
Findsy provides a technical platform that collects, structures and makes searchable publicly available listings from third parties, with search, filter, match and alert functionality.
Findsy does not mediate, provide legal, financial or rental/purchase advice, and is never a party to any rental, purchase or other agreement between you and a third party.
Findsy does not guarantee that listings are current, complete, accurate, available or suitable. Decisions about a home are yours alone and entirely at your own risk.
4. Third-party listings and content
Listings, text, photos, prices, addresses and other content on the platform generally originate from sources and remain the responsibility of those sources.
Findsy is not an official partner, representative, agent or affiliate of sources unless expressly stated otherwise in writing.
Displaying a listing does not constitute approval, recommendation or warranty by Findsy. Where possible we link to the original source.
Findsy does not manage the original advertisements and is not responsible for changes, removals, errors or disputes on source websites.
5. Third-party intellectual property, database rights and notices
Rights in third-party listings and other content, including copyright, database rights, trademark rights and portrait rights, belong to the relevant rights holders. Findsy does not claim ownership of such content except to the limited extent technical processing is required for the platform to function.
Findsy technically collects property information from publicly accessible online sources and presents it as a search and indexing service. We do not claim that every source has expressly authorised indexing. Permissibility may differ per source and per type of data. Where a rights holder raises a substantiated objection, we act in accordance with the notice process in this section.
Nothing in these terms is intended as misuse of intellectual property rights or unfair competition towards third parties.
If you are a rights holder or authorised on behalf of a source and object to content displayed via Findsy, contact us at info@findsy-app.com with sufficient information to identify the listing and explain the basis of your request. We treat serious reports as a priority and may hide, adjust or remove content where we consider that appropriate.
Findsy is not obliged to host content and may remove or stop displaying listings at any time, without giving reasons.
6. Registration and account
You are responsible for accurate account details and keeping your login credentials confidential.
Misuse of your account or unauthorised use under your account is your responsibility to the extent within your control.
Findsy may suspend or terminate accounts in case of misuse, fraud, breach of these terms or risk to the platform or third parties.
7. Permitted use and prohibited use
The platform is intended for personal home search. You may view listings, set up saved searches and receive alerts for your own use.
You may not:
- access the platform automatically (scraping, crawling, bots, bulk downloads);
- systematically copy, republish, resell or commercially exploit listings or platform data;
- bypass security measures or disrupt the operation of the platform;
- use the platform for unlawful, misleading or fraudulent purposes.
Findsy may take technical measures to prevent misuse, including access restrictions and blocks.
8. Subscriptions, trial and consumer law
Findsy offers a paid Premium subscription. You may start with a 14-day trial for €1, after which the subscription automatically continues at the term and rate you selected unless you cancel in time.
Available terms and current prices are shown before checkout. Prices are in euros and include VAT unless stated otherwise.
Payments are made in advance via the payment provider (Stripe). By subscribing you authorise automatic charging for the trial and, if not cancelled, for the selected subscription period.
Cancellation: you may cancel at any time via your account or by contacting info@findsy-app.com. Cancellation stops future renewals. You remain obliged to pay for the term you chose and already entered into, unless mandatory law provides otherwise.
Right of withdrawal: as a consumer, where legally applicable, you may withdraw within 14 days of entering into the agreement. If you expressly requested immediate delivery of the digital service during that period and acknowledge that your right of withdrawal may lapse once the service has been fully delivered, that right lapses to the extent permitted by law. After the trial, no new withdrawal period applies on renewal unless mandatory law requires otherwise.
Refunds: subscription periods already paid are not refunded unless a refund is legally required or Findsy grants one in an individual case.
Findsy does not charge extra fees on top of the chosen subscription. External sources may charge their own fees for responding, access or premium features. Those costs are solely between you and that third party.
9. Termination
You may request account deletion via info@findsy-app.com. Deletion may affect access to saved searches and account data.
Findsy may end or restrict access to the platform in case of breach of these terms, unsafe use or legal obligations.
10. Role of Findsy
Findsy is not a party to agreements between you and third parties (landlords, agents, buyers, sellers or portals).
All negotiations, viewings, payments, contracts, keys and handovers take place outside Findsy and are entirely your responsibility.
11. Limitation of liability and indemnity
To the extent permitted by law, Findsy is not liable for damage arising from:
- inaccuracy, outdated information or unavailability of listings or source websites;
- acts or omissions of third parties;
- missed homes, missed responses or agreements not concluded;
- technical outages, maintenance, data loss or unauthorised access except to the extent attributable to intent or deliberate recklessness by Findsy.
To the extent permitted by law, Findsy's total liability per event is limited to the amount you paid to Findsy in the 12 months before the damage, with a maximum of €150, unless mandatory law requires a higher liability.
You indemnify Findsy to the extent permitted by law against third-party claims relating to your unlawful use of the platform or infringement of third-party rights by you.
12. Privacy and GDPR
Processing of users' personal data is carried out in accordance with our privacy policy.
Listings may contain personal data of third parties, such as names, phone numbers, email addresses or addresses of landlords, agents or contact persons. This data is shown as available at the source, solely to help you search for homes and to refer you to the source. Legal basis, retention periods and data subject rights are further described in the privacy policy.
Findsy processes technical and usage data to secure, maintain and improve the platform. For privacy questions or exercising GDPR rights, contact info@findsy-app.com.
13. Findsy intellectual property
All rights in the platform, software, design, brand, database structure and other Findsy materials belong to Findsy or its licensors.
You receive a limited, personal, non-exclusive and non-transferable licence to use the platform. Copying, reverse engineering, reselling or commercial reuse of the platform is not permitted except where mandatory law provides otherwise.
14. Licence to use the application
The Findsy application is licensed to you, not sold. Subject to your compliance with these terms, Findsy grants you a limited, personal, non-exclusive, non-transferable and non-sublicensable licence to use the app on devices you own or control, in accordance with Apple App Store or Google Play rules.
You may not copy, modify, distribute, resell, sublicense, reverse engineer, decompile or disassemble the app except where prohibited by applicable law.
15. Apple disclaimer
These terms are solely between you and Findsy, not Apple. Apple is not responsible for the app, its content, maintenance, support or warranties.
To the extent permitted by applicable law Apple has no warranty obligations regarding the app. Apple is not responsible for claims by you or third parties relating to the app or your possession and use of the app, including product liability, legal compliance or consumer protection.
Apple is not responsible for investigating, defending, settling or discharging third-party claims that the app or your use of it infringes a third party's intellectual property rights.
16. Force majeure
Findsy is not liable for failure to perform due to force majeure, including outages at hosting or payment providers, source website failures, network problems, cyber incidents or legal measures, to the extent permitted by law.
17. Export and sanctions compliance
You may not use or export the app in violation of EU or US export control or sanctions laws. You represent that you are not in a country subject to comprehensive sanctions and do not appear on relevant restricted-party lists.
18. Changes
Findsy may change these terms. For material changes we will inform you where possible via the platform or email. Continued use after the effective date constitutes acceptance to the extent permitted by law.
19. Law and jurisdiction
These terms are governed by Dutch law. Mandatory consumer protection of your place of residence remains applicable where the law requires.
Disputes are submitted to the competent court in Amsterdam unless mandatory law designates another court. EU consumers may also use the European ODR platform.